Privacy Policy

1. Who We Are

This Privacy Policy describes how BySuki (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit bysuki.co, place an order, or interact with our brand.

2. Information We Collect

We collect the following categories of information:

• Order information: name, shipping & billing address, email, phone
• Payment information: processed securely by Shopify Payments / Shop Pay; we never store your card number
• Account information: if you create an account, your email and password (hashed)
• Browsing data: pages viewed, products clicked, referrer URL, device and browser info, IP
• Marketing data: email opens, clicks, opt-in status
• Support data: any messages you send to support@bysuki.co

3. How We Use Your Information

• To process and fulfill your orders
• To communicate about your order, shipping, and support questions
• To improve our store, products, and customer experience
• To send marketing emails (only if you opt in — easy unsubscribe in every email)
• To detect, prevent, and respond to fraud or abuse
• To comply with legal obligations

4. Who We Share Information With

We share data only with the providers required to run our store:

• Shopify — our ecommerce platform & checkout
• Print & fulfillment partners — receive shipping addresses to make and ship your order
• Shipping carriers — receive addresses and tracking data
• Payment processors (Stripe, Shop Pay, PayPal) — handle transactions
• Email providers — send order updates and (opt-in) marketing
• Analytics (e.g. Google Analytics, Shopify Analytics) — aggregated traffic insight

We never sell your personal information.

5. Cookies & Tracking

We use cookies and similar technologies to keep your cart working, remember preferences, run analytics, and (with consent) personalize marketing. You can control cookies through your browser settings or our cookie banner.

6. Your Rights

Depending on where you live (GDPR, CCPA, UK GDPR), you have rights to access, correct, delete, restrict, or port your personal data, and to object to certain processing. To exercise these rights, email support@bysuki.co from the address associated with your order.

7. Data Retention

We keep order and account data for as long as required for tax, warranty, fraud-prevention, and legal compliance — typically 7 years. Marketing email lists are kept until you unsubscribe.

8. Security

Our store runs on Shopify’s PCI-DSS Level 1 infrastructure, uses HTTPS site-wide, and stores no payment card data on our servers. No system is 100% secure, but we follow industry-standard safeguards.

9. Children

BySuki does not knowingly collect data from anyone under 13 (or 16 where applicable). If you believe a child has submitted data, contact us and we’ll delete it.

10. Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top reflects the most recent version. Material changes will be flagged on our homepage.

11. Contact

For privacy questions or data requests, email support@bysuki.co or visit our Contact page.